Last updated on June 22, 2025.

Welcome to Goomalling and Toodyay Medical Groups. Your privacy is important to us, and this policy outlines how we collect, use, store, and protect your personal information.

When we say ‘we’, ‘us’, or ‘Goomalling Medical Group’, or ‘Toodyay Medical Group’ we refer to our medical practice, which owns and operates this site and healthcare services.

The Type Of Personal Information We Collect

We collect personal information necessary for providing medical care and managing patient records. This may include:

• Personal details (name, date of birth, contact information)
• Medical history (past treatments, allergies, medications)
• Billing information (Medicare details, private health insurance)
• Appointment records (consultation history, referrals)
• Emergency contact details

How We Collect Personal Information

We collect personal information in the following ways:

• Directly from you when you register as a patient, book an appointment, or provide medical history.
• Automatically when you interact with our website or online booking system.
• From third parties, such as specialists, hospitals, or pathology services involved in your care.

How We Use Personal Information

Your personal information is used to:

• Provide medical consultations, treatments, and referrals
• Maintain accurate patient records
• Process billing and Medicare claims
• Ensure compliance with Australian healthcare regulations
• Improve patient care and clinic operations

How We Keep Your Personal Information Secure

We store personal information on secure servers with strict access controls, including:

• Data encryption and secure authentication
• Two-factor authentication for sensitive records
• Regular audits to ensure compliance with privacy laws

Accessing & Updating Your Personal Information

You have the right to access and update your personal information by logging into your patient portal or contacting our clinic.

Cookies and Web Analytics

Our website uses cookies to enhance user experience. You can modify your browser settings to accept or reject cookies.

How Long We Keep Your Personal Information

We retain patient records as required by Australian healthcare regulations. If you wish to have your data removed, contact us.

Policy Updates

We may update this policy periodically. The latest version will always be available on our website.