Last updated on May 22, 2025.
Welcome to Toodyay Medical Group. By accessing our services, booking appointments, or visiting our clinic, you agree to the following terms and conditions. These terms outline your rights and responsibilities as a patient and our commitment to providing quality healthcare.
Appointments & Consultations
– Patients can book appointments online, via phone, or in person.
– Missed appointments may incur a cancellation fee unless canceled within the required notice period.
– Urgent care is available, but wait times may vary based on medical priority.
Billing & Payments
– We accept Medicare and direct payments
– Medicare rebates apply to eligible services. Patients may need to pay an out-of-pocket fee for certain consultations.
– Payment is required at the time of service unless prior arrangements have been made.
Refunds & Cancellations
– Refunds are not available for completed medical consultations.
– If a patient cancels an appointment within the required notice period, no cancellation fee applies.
– Fees for procedures or treatments may be refunded if canceled before the scheduled date.
Privacy & Confidentiality
– Patient records are stored securely and comply with Australian privacy laws.
– We do not share personal information with third parties unless required by law or necessary for medical treatment.
– Patients can request access to their medical records by contacting our clinic.
Medical Treatment & Liability
– Our healthcare professionals provide evidence-based medical care in accordance with Australian medical guidelines.
– Patients must disclose relevant medical history to ensure safe and effective treatment.
– Goomalling Medical Group or Toodyay Medical Group is not liable for complications arising from non-disclosure of medical conditions or failure to follow medical advice.
Prescriptions & Medications
– Prescriptions are issued based on medical necessity and professional judgment.
– Repeat prescriptions may require a follow-up consultation.
– Patients must follow dosage instructions and report any adverse reactions immediately.
Specialist Referrals & Allied Health Services
– Referrals to specialists or allied health professionals are provided when necessary.
– Patients are responsible for booking and attending referred appointments.
– Additional fees may apply for specialist consultations outside of Medicare coverage.
Clinic Policies & Code of Conduct
– Patients must treat staff and other patients with respect and courtesy.
– Aggressive or inappropriate behavior may result in refusal of service.
– Smoking and consumption of alcohol or illicit substances are prohibited within clinic premises.
Changes to Terms & Conditions
– Goomalling Medical Group and Toodyay Medical Group reserves the right to update these terms at any time.
– The latest version will always be available on our website.
Contact Us
📞 Phone: +(08) 9629 1166
📧 Email: reception@goomalingmedicalgroup.com.au
📍 Location: 51 Railway Terrace, Goomalling, WA